After you’ve submitted your application, the Department of Human Services (DHS) has 30 days to complete an interview with you and determine your eligibility. If you have less than $100 in cash, and less than $150 in monthly earnings, or if your housing expenses exceed your monthly income DHS is required to review your application and make a decision within 7 days.

Soon after submitting your application to DHS, DHS will contact you for an interview. If DHS does not reach you they will send a notice of a time and date for your phone interview.

  • If you are not available at the time that is arranged – call the DHS call center immediately to re-schedule, 1-855-697-4347.
  • You may request an in-person interview, if you do not have a phone or prefer to meet with a worker in person.  If you prefer an in-person interview you should request in on your application.
  • You may select an authorized representative to complete the interview for you. Fill out the name of the authorized representative on the initial application, or request a form from the SNAP Outreach Project (1-866-306-0270) to appoint an authorized representative.
  • If you miss your interview, call the DHS call center immediately to re-schedule, 1-855-697-4347.

Before the interview, gather any documents you did not send with your initial applicaiton (see list below). DHS needs to see these documents to verify your eligibility.  Photocopies are prefered.

If you need a translator at your interview, please contact DHS before the day of your appointment to make sure they will have one available.
During the interview, the worker will review your SNAP application with you and may ask for additional documentation. If you were unable to get documentation, a DHS worker may be able to help you.
After your interview, if you were asked to get any more documents to the office, you have ten days to send them in. If you do not send in the documents within ten days, you will get a denial notice in the mail. You may still be eligible for SNAP benefits even after the denial notice. You should still send in your documents.
If you are approved, You will be mailed an EBT card and instructed to select your Personal Identification Number (PIN).
If you are denied benefits but believe you were eligible, you have a right to appeal the decision. To do that, contact your DHS caseworker. You may also ask to speak with the supervisor for that office.
After you receive SNAP benefits, you need to tell DHS if your address or phone number changes so they may contact you. Also, you must contact DHS if your income changes, household size changes, or other expenses like shelter costs or child care change
For more information about the SNAP Program, contact the SNAP Outreach Project toll free at 866-306-0270.

DOCUMENTS NEEDED FOR YOUR SNAP APPLICATION

When you apply for SNAP, your DHS worker will ask for documents to verify the responses on your application. Below is a list of items you may need:

1)Proof of identity and for immigrant applicants, verification of alien status (one of the below for each member of your household)

  • Birth certificate
  • Drivers license,
  • Other Photo ID
  • US Passport
  • Visa
  • Resident alien card

2)Social security number, or proof that an application for one has been made

3)Proof of Rhode Island residency and housing costs

  • Rent or Mortgage receipts
  • Lease
  • Utility bills (gas, oil, electric)
  • House insurance
  • Property taxes
  • A/C Charge verification

4)Proof of income  (for each household member with income).

  • Last 4 pay stubs
  • Federal income tax return,
  • Social Security Award Letter
  • Workers Compensation
  • TDI
  • Child support

5)If you have someone else caring for your child while you work, proof of childcare costs

6)Proof of payment of court-ordered child support

  • Cancelled checks
  • Money order receipts
  • Copy of the court order

7)Proof of disability

  • Letter from Social Security
  • A completed DHS form from your Doctor

8)If over age 59 or disabled, proof of medical expenses not covered by health insurance

  • Prescriptions
  • Co-payments
  • Premiums
  • Glasses  hearing aids, etc

The Location of the DHS offices is below.

Mailed applications and documents should be sent to:

RI Department of Human Services

P.O. Box 8709, Cranston, RI 02920

Or, you may chose to drop off or fax your documents to the location most convenient to you:
Middletown: 272 Valley Road, Middletown, RI 02842, / Fax: 851-2105

Pawtucket: 249 Roosevelt Ave, Pawtucket, RI 02860,  / Fax: 721-6659

Providence: 206 Elmwood Ave, Providence, RI 02907,  / Fax: 415-8349

Wakefield: 4808 Tower Hill Rd, Suite G1, Wakefield, RI 02880,  / Fax: 782-4316

Warwick: 195 Buttonwoods Ave, Warwick, RI 02886,  / Fax: 736-1443

Woonsocket: 800 Clinton St, 2nd Floor, Suite 201, Woonsocket, RI 02895,  / Fax: 768-3131