SNAP Benefit Replacement Due to Loss of Power

Thousands of Rhode Islanders experienced power outages due to the recent storm. SNAP clients who experienced a power outage resulting in a loss of food, are eligible for replacement benefits. To request replacement benefits, clients must report the loss within 10 days to the Department of Human Services.

How to Claim Replacement Benefits
The household must report the loss to their local DHS office within 10 days using the SNAP-55 “Request for Replacement of Food Purchased with SNAP Benefits” form. The form can be downloaded here in  EnglishSpanish and Portuguese.

The household must provide verification of the food loss on page 2 of the form. Verification may be provided by anyone outside the SNAP household with knowledge of food loss including, but not limited to, landlords, staff at community agencies, fire departments, housing authorities and neighbors. The replacement will be for the amount of the loss, not to exceed the monthly allotment for that household.

If the SNAP-55 is not received by DHS within 10 days of the date of the reported loss, no replacement benefits will be issued. If the 10th day falls on a weekend or holiday, and the statement is received the day after the weekend or holiday, the agency shall consider the statement timely received.

According to federal regulations, replacement issuances shall be provided to households within 10 days after report of loss or within two (2) working days of receiving the signed household statement, whichever date is later.

As always, SNAP Outreach workers are available to provide assistance on the SNAP Outreach Hotline: 1-866-306-0270.

Supplemental Nutrition Assistance Program

SNAP

SNAP is a federally funded, government assistance program that helps low-income households pay for nutritious food using an Electronic Benefits Transfer (EBT) card. SNAP can assist households with children, legal immigrants, seniors and disabled members. Each month benefits are directly deposited onto the household’s EBT account, the amount of benefit depends on the household size, income, and expenses. These benefits can then be used to pay for food at supermarkets and convenience stores, as well as some farmer’s markets and food co-ops. SNAP brings federal dollars into communities, every $5.00 in new SNAP benefits generates $9.00 in community spending. Someone using their SNAP EBT card to buy food isn’t just helping themselves, they are also supporting the local economy.

  How can outreach help?

The URI SNAP Outreach Project helps low-income individuals and families access the Supplemental Nutrition Assistance Program, SNAP. Outreach workers can answer questions about SNAP, help determine potential eligibility for SNAP benefits, and provide support with the application process.  The SNAP Outreach Project seeks to increase participation with trainings, application assistance, and providing informational material. Thousands of Rhode Islanders do not receive nutrition assistance because they are unaware of their eligibility or need additional assistance with applying.  Outreach and education are tools in overcoming barriers to SNAP participation. If you or someone you know is struggling to pay for food, let them know help is available through the URI SNAP Outreach Project Hotline 1-866-306-0270 or find one of our SNAP Outreach Workers at one of the locations below (click on the event for more details).

 

 

  Changes at the Department of Human Services

On September 13, 2016, the RI Department of Human Services (DHS) launched a new computer system to administer all human services programs, including SNAP. As a result, many DHS procedures have changed. We will post updates here as the occur.  Check out or new and updated materials here.

The DHS automated line and call center can now only be reached by calling 1-855-697-4347 (1-855-MYRIDHS). The previously used phone number, 401-462-5300, is no longer in service.  In addition, DHS is now asking for all mailed applications and documents to be sent to the following address:

RI Department of Human Services
P.O. Box 8709
Cranston, RI 02920

Applications and documents can still be delivered in person to any of the DHS office locations. Clients should request a date stamped receipt for applications and documents delivered in person.

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The U.S. Department of Agriculture (USDA) prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.) Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact USDA’s TARGET Center at (202) 720-2600 (voice and TDD).

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (800) 795-3272 or (202) 720-6382 (TDD).

USDA is an equal opportunity provider and employer.